FAQs


Shipping & Returns

How long will it take to arrive?

Once you order, we send the package within 3 business days. All our orders are sent with Priority Shipping. This takes maximum two weeks to Europe, three weeks elsewhere. This is because our clothes ship from Africa; the express post is reliable but slow.

Where can I track my order?

At the moment the parcels we sent have no tracking code. However, they arrive reliably within 2-3 weeks to your home. We are in contact with other shipping companies to find a better solution.

How much does shipping cost?

Orders over 80€ will have free shipping. Orders under 80€ will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. You can expect between 10-20€ for Express shipping. Write us a message if you want a different kind of shipping.

Can I return the item?

Your 100% satisfaction is important for us.

  • We offer a 14 days Return & Exchange/Refund Policy, since the day the item was received.
  • To be eligible for a return, goods must be unused, undamaged and accompanied by proof of purchase.
  • For returns, please email returns@maleo.style with the subject 'Returns' and include your order number, name and the reason for the return. We'll reply with instructions on where to send returned goods.
  • We strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • When we receive the returned item, we'll send you a confirmation email to notifying about the status of the refund.
  • If the refund is approved, it will then be processed and a credit will automatically be applied to your credit card—or the original payment method—shortly after.

Materials & Caring

What is Maleo clothing made of?

All items are 100% cotton, with African Wax prints. This ensures that the colors retain their bright vividness for a long time. It also makes the clothing waterproof.

How should I care for them? 

Wash them below 30°C (86°F), and iron on cotton settings. The colors are very resistant and stay bright for long.

The fabric is too stiff. What can I do?

Wax cotton is what makes the colors so bright and vivid, but some people find it too stiff. Washing it at 30°C (86°F) with half a cup of white vinegar (or any other fabric softener) will soften the fabric.

Promotions & Discounts

Can a loyal customer get a discount? 

We love our fans and are always happy to reward them. If you are a loyal follower, write us and we'll discuss.

When is the next promotion? 

The next sales are in autumn.